SMe offers to its customers:
- International Experience.
- Know-how.
- Highly-qualified staff.
- A single interlocutor – Single Responsibility.
- Comprehensive commercial and financial solution.
- Training for users – medical and operational.
- Training of maintenance staff.
- Guarantee and after-sales service.
- Development and settling of a local Technical Assistance.
SMe has professionals with recognized and diversified experience in the health sector, having been involved in projects spread over different geographies and cultures: South and Central America, the Caribbean, Sub-Saharan Africa, North Africa, the Middle East as well as countries in Eastern Europe and Asia.
SMe brings an extra to its customers, seeking for the financial solution needed for the project and adapted to the characteristics of each country and customer.
Consultancy
- Innovation.
- Effective and innovative responses.
- Planning and design.
- Tailor-made projects in accordance with the individual needs of each customer.
- Closeness, involvement, dedication and direct support.
- Exclusive or customized projects.
- Technical advice for PPS and PPP projects in the health sector.
Technical advisory
SMe is the trusted advisor to those clients who wish to put place a state-of-art facility or to improve the efficiency of their existing one. In such cases the following services can be provided:
- Design adapted to the technologies that are particular to each project, client and country.
- Independent advice (working with all internationally recognised brands).
- Latest technologies solutions specialists.
Commercial and financial advice
SMe works together with its customers to find the financial solution best suited to their characteristics.
Implementation
SMe guarantees to its customers the correct operation of their equipment, carrying out the following activities:
- Procurement and logistics management at source.
- Distribution of equipment to its final destination.
- Assembly, installation and commissioning of equipment.
- Education and training for both end-users and maintenance staff.
- Technical assistance and support during the warranty period.
- Setting-up of local Technical Assistance.
Promoting Partnership
Continuing our development, we have created a business line that offers our clients services of Central Purchasing Office for regrouping their procurement needs.
A new service that is managed from the experience of SMe’ staff and based on an innovative and efficient technological platform.
Our ongoing relationship with the internationally recognized manufacturers allows us to offer the best quality-price ratio for equipment and products of the health sector.
We obtain for our clients:
- Saving and grouped purchases: the volume of purchases allows us to offer our clients competitive prices that would not be applicable individually.
- Grouping consignments: In a single shipment our client can receive all the goods ordered.
- A single contract
- A single order
- A single shipment
All in all: Improvement of conditions and reduction
